Who this service is for
- Implementation teams preparing for UAT
- Finance teams responsible for sign-off
- Projects with unclear testing coverage
Service
Testing and UAT
Turn ERP testing from a late-stage scramble into evidence that the system is ready.
Problems addressed
- Test scripts do not reflect real processes
- Defects are not prioritized
- Requirements are not traced
- Business sign-off is unclear
Warning signs
- Users test only happy paths
- Critical integrations have no end-to-end tests
- Reports are not reconciled during UAT
Questions Maitero answers
- What should be tested?
- Who signs off?
- Which defects block go-live?
- Are reports and integrations ready?
Scope and methodology
What Maitero performs during the engagement.
Scope of work
The main workstreams in this engagement.
- Test strategy
- UAT planning
- Requirements traceability
- Defect triage
- Sign-off design
- Go-live readiness inputs
Activities performed
Practical activities used to create evidence and decisions.
- Script review
- End-to-end test scenario design
- Defect review cadence
- Readiness reporting
- Sign-off facilitation
Systems reviewed
Systems and process artifacts commonly reviewed.
- ERP
- CRM
- billing
- procurement
- integration middleware
- reporting tools
Documents required
Typical inputs requested from the client team.
- Requirements matrix
- test scripts
- defect logs
- integration test results
- report reconciliation evidence
Stakeholders involved
People usually needed for the work.
- Finance
- operations
- IT
- users
- implementation partner
- executive sponsor
Maitero responsibilities
Structure the work, identify risks, document findings, facilitate decisions, and produce usable deliverables.
- Facilitate workshops
- Review artifacts
- Maintain issue and decision clarity
- Prepare executive readouts
Deliverables and outcomes
What the client receives.
Deliverables
Tangible outputs from the engagement.
- UAT strategy
- Test scenario map
- Defect triage model
- UAT dashboard
- Sign-off checklist
Sample deliverable
A UAT dashboard showing test coverage, pass rate, blocker defects, owner, retest status, and unresolved go-live risk.
View sample deliverablesExpected outcomes
The business results this work is designed to support.
- Better test coverage
- Clearer go-live decisions
- Reduced defects after launch
- Better user confidence
Risks addressed
Common risks this service reduces.
- Testing too late
- Missing integration failures
- Approving go-live without evidence
What is not included
Clear boundaries keep the scope useful and controlled.
- Automated test tooling unless scoped
- Replacing user participation
Optional services
Common next scopes that pair with this work.
- Go-live readiness review
- ERP project rescue
- Training support
Related pathways
Connect this service to the rest of the Maitero system.
Related processes
Business processes connected to this service.
- Record to Report
- Order to Cash
- Procure to Pay
- Subscription Billing
Relevant platforms
Platforms and connected systems commonly reviewed.
- Oracle NetSuite
- Microsoft Dynamics 365
- Sage Intacct
- Acumatica
- Odoo
Relevant industries
Industry contexts where this service is commonly useful.
- Software and SaaS
- Manufacturing
- Wholesale Distribution
Related resource
Use the Sample UAT dashboard to prepare for this work.
Sample UAT dashboardFAQs
Common questions about Testing and UAT.
How does Maitero scope this service?
The first conversation clarifies project stage, systems involved, stakeholders, timing, and the deliverables needed for testing and uat.
What does the client need to provide?
Maitero usually needs access to process owners, current reports, system documentation, issue lists, project artifacts, and relevant data or integration inventories.
Next step
Your ERP project does not need more uncertainty.
Tell Maitero where the project stands and receive guidance on the most practical next step.