Who this service is for
- Teams selecting ERP
- Implementation teams with unclear scope
- Finance teams that need traceable requirements
Service
Requirements Definition
Turn business needs into requirements vendors, partners, and internal teams can actually use.
Problems addressed
- Requirements are too vague
- Demos are not comparable
- Implementation scope is ambiguous
- Testing cannot trace back to business needs
Warning signs
- Important requirements live in meeting notes
- Departments use different priority definitions
- Integrations and reporting are listed too late
Questions Maitero answers
- What must the ERP support?
- Which requirements are critical?
- How should vendors be scored?
- What should be traced through testing?
Scope and methodology
What Maitero performs during the engagement.
Scope of work
The main workstreams in this engagement.
- Functional requirements
- Technical requirements
- Reporting requirements
- Integration requirements
- Data and security requirements
- Prioritization
Activities performed
Practical activities used to create evidence and decisions.
- Requirements workshops
- Process-to-requirement mapping
- Priority scoring
- Traceability setup
- Validation with stakeholders
Systems reviewed
Systems and process artifacts commonly reviewed.
- ERP
- CRM
- billing
- procurement
- inventory
- data warehouse
- reporting
Documents required
Typical inputs requested from the client team.
- Process inventory
- current reports
- integration list
- pain points
- compliance needs
Stakeholders involved
People usually needed for the work.
- Finance
- operations
- IT
- sales operations
- executive sponsor
Maitero responsibilities
Structure the work, identify risks, document findings, facilitate decisions, and produce usable deliverables.
- Facilitate workshops
- Review artifacts
- Maintain issue and decision clarity
- Prepare executive readouts
Deliverables and outcomes
What the client receives.
Deliverables
Tangible outputs from the engagement.
- Requirements matrix
- Prioritization model
- Demo requirements
- Traceability structure
Sample deliverable
A requirements matrix with owner, priority, process, system, demo evidence, configuration status, and testing reference.
View sample deliverablesExpected outcomes
The business results this work is designed to support.
- Better vendor comparison
- Clear implementation scope
- Stronger testing coverage
- Less rework
Risks addressed
Common risks this service reduces.
- Incomplete requirements
- Unclear acceptance criteria
- Scope changes hidden as design issues
What is not included
Clear boundaries keep the scope useful and controlled.
- Vendor legal review
- Full implementation configuration
Optional services
Common next scopes that pair with this work.
- ERP selection sprint
- Solution design review
- Testing and UAT planning
Related pathways
Connect this service to the rest of the Maitero system.
Related processes
Business processes connected to this service.
- Record to Report
- Order to Cash
- Procure to Pay
- Subscription Billing
Relevant platforms
Platforms and connected systems commonly reviewed.
- Oracle NetSuite
- Microsoft Dynamics 365
- Sage Intacct
- Acumatica
- Odoo
Relevant industries
Industry contexts where this service is commonly useful.
- Software and SaaS
- Professional Services
- Retail and Ecommerce
Related resource
Use the ERP selection guide to prepare for this work.
ERP selection guideFAQs
Common questions about Requirements Definition.
How does Maitero scope this service?
The first conversation clarifies project stage, systems involved, stakeholders, timing, and the deliverables needed for requirements definition.
What does the client need to provide?
Maitero usually needs access to process owners, current reports, system documentation, issue lists, project artifacts, and relevant data or integration inventories.
Next step
Your ERP project does not need more uncertainty.
Tell Maitero where the project stands and receive guidance on the most practical next step.