Who this service is for
- Teams in design or build
- Executives concerned about implementation quality
- Finance teams reviewing partner design decisions
Service
Solution Design Review
Catch design issues before they become expensive ERP rework.
Problems addressed
- Design decisions are hard to evaluate
- Controls and reporting are under-designed
- Customization requests are growing
- Business owners are unsure what they approved
Warning signs
- Design documents are too technical for process owners
- Reports are not mapped to requirements
- Roles and approvals are still vague
Questions Maitero answers
- Does the design meet requirements?
- Where is customization unnecessary?
- Will controls, reporting, and integrations work?
- What should be changed before build?
Scope and methodology
What Maitero performs during the engagement.
Scope of work
The main workstreams in this engagement.
- Design document review
- Configuration and customization governance
- Workflow and approval review
- Reporting and integration fit review
- Risk findings
Activities performed
Practical activities used to create evidence and decisions.
- Design walkthroughs
- Requirement trace checks
- Role and approval review
- Report and integration mapping
- Findings workshop
Systems reviewed
Systems and process artifacts commonly reviewed.
- ERP
- middleware
- CRM
- billing
- procurement
- reporting
- identity and security tools
Documents required
Typical inputs requested from the client team.
- Design documents
- requirements matrix
- workflow diagrams
- role matrix
- report inventory
Stakeholders involved
People usually needed for the work.
- Finance process owners
- IT
- implementation partner
- ERP administrator
- executive sponsor
Maitero responsibilities
Structure the work, identify risks, document findings, facilitate decisions, and produce usable deliverables.
- Facilitate workshops
- Review artifacts
- Maintain issue and decision clarity
- Prepare executive readouts
Deliverables and outcomes
What the client receives.
Deliverables
Tangible outputs from the engagement.
- Design review memo
- Configuration risk list
- Customization governance recommendations
- Open decision log
Sample deliverable
A design risk register showing requirement gaps, control gaps, customization risk, integration dependency, and decision owner.
View sample deliverablesExpected outcomes
The business results this work is designed to support.
- Less rework
- Clearer decisions
- Improved controls
- Better testing readiness
Risks addressed
Common risks this service reduces.
- Building around misunderstood requirements
- Over-customizing
- Missing reporting or role constraints
What is not included
Clear boundaries keep the scope useful and controlled.
- Legal advice
- Performance warranty
- Hands-on build unless scoped
Optional services
Common next scopes that pair with this work.
- Testing and UAT support
- Integration architecture review
- Go-live readiness review
Related pathways
Connect this service to the rest of the Maitero system.
Related processes
Business processes connected to this service.
- Record to Report
- Order to Cash
- Procure to Pay
- Revenue Recognition
Relevant platforms
Platforms and connected systems commonly reviewed.
- Oracle NetSuite
- Microsoft Dynamics 365
- Sage Intacct
- Acumatica
Relevant industries
Industry contexts where this service is commonly useful.
- Software and SaaS
- Manufacturing
- Wholesale Distribution
Related resource
Use the Sample deliverables to prepare for this work.
Sample deliverablesFAQs
Common questions about Solution Design Review.
How does Maitero scope this service?
The first conversation clarifies project stage, systems involved, stakeholders, timing, and the deliverables needed for solution design review.
What does the client need to provide?
Maitero usually needs access to process owners, current reports, system documentation, issue lists, project artifacts, and relevant data or integration inventories.
Next step
Your ERP project does not need more uncertainty.
Tell Maitero where the project stands and receive guidance on the most practical next step.