Who this service is for
- Projects missing milestones
- Executives concerned about implementation partner performance
- Teams facing go-live instability or budget overruns
Service
ERP Rescue
When an ERP implementation is at risk, Maitero helps identify what is broken and what must happen next.
Problems addressed
- Missed deadlines
- Uncontrolled scope
- Poor requirements
- Failed migration
- Broken integrations
- Weak testing
- Low adoption
Warning signs
- Risks repeat across status meetings
- Business owners no longer trust the project plan
- Partner deliverables are late or incomplete
- Go-live date keeps moving
Questions Maitero answers
- Can the project be recovered?
- Which risks are critical?
- What should be paused, reworked, or escalated?
- What is the revised path to launch?
Scope and methodology
What Maitero performs during the engagement.
Scope of work
The main workstreams in this engagement.
- Project health review
- Scope and requirement review
- Partner and governance review
- Data, integration, testing, and reporting triage
- Recovery roadmap
Activities performed
Practical activities used to create evidence and decisions.
- Executive interviews
- Workstream triage
- Risk ranking
- Partner deliverable review
- Recovery planning
- Decision readout
Systems reviewed
Systems and process artifacts commonly reviewed.
- ERP
- CRM
- billing
- procurement
- integrations
- reporting
- legacy systems
Documents required
Typical inputs requested from the client team.
- Project plan
- requirements
- design documents
- defect log
- migration tracker
- risk register
- status reports
Stakeholders involved
People usually needed for the work.
- Executive sponsor
- project manager
- implementation partner
- finance
- operations
- IT
Maitero responsibilities
Structure the work, identify risks, document findings, facilitate decisions, and produce usable deliverables.
- Facilitate workshops
- Review artifacts
- Maintain issue and decision clarity
- Prepare executive readouts
Deliverables and outcomes
What the client receives.
Deliverables
Tangible outputs from the engagement.
- Project triage report
- Risk ranking
- Recovery roadmap
- Revised milestone plan
- Executive decision summary
Sample deliverable
A rescue roadmap showing stop, fix, continue, and escalate actions by workstream with owner, impact, and due date.
View sample deliverablesExpected outcomes
The business results this work is designed to support.
- Clear recovery path
- Improved governance
- Better partner accountability
- Reduced chance of failed go-live
Risks addressed
Common risks this service reduces.
- Continuing a flawed implementation plan
- Ignoring data and integration blockers
- Launching unstable ERP
What is not included
Clear boundaries keep the scope useful and controlled.
- Litigation support
- Vendor contract enforcement
- Guarantee of rescue outcome
Optional services
Common next scopes that pair with this work.
- Go-live readiness review
- Post-go-live stabilization
- Managed support
Related pathways
Connect this service to the rest of the Maitero system.
Related processes
Business processes connected to this service.
- Implementation governance
- Data Migration
- Testing and UAT
- Record to Report
Relevant platforms
Platforms and connected systems commonly reviewed.
- Oracle NetSuite
- Microsoft Dynamics 365
- Sage Intacct
- Acumatica
- Odoo
Relevant industries
Industry contexts where this service is commonly useful.
- Software and SaaS
- Manufacturing
- Wholesale Distribution
- Professional Services
Related resource
Use the ERP rescue project scenario to prepare for this work.
ERP rescue project scenarioFAQs
Common questions about ERP Rescue.
How does Maitero scope this service?
The first conversation clarifies project stage, systems involved, stakeholders, timing, and the deliverables needed for erp rescue.
What does the client need to provide?
Maitero usually needs access to process owners, current reports, system documentation, issue lists, project artifacts, and relevant data or integration inventories.
Next step
Your ERP project does not need more uncertainty.
Tell Maitero where the project stands and receive guidance on the most practical next step.